Video decided, and now to edit. Still can't get a custom thumbnail uploaded for my other two videos. @TeamYouTube can you help with that?
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Replying to @DomTittyFroster
Make sure your account is verified and see our recommended image size & resolution for custom thumbnails: https://goo.gl/T0AbeJ . Also, try clearing your browser's cache and cookies, here's how: https://goo.gl/dwzcyo . Keep us posted!
3 replies 0 retweets 5 likes -
Replying to @TeamYouTube
That didn't work. It's still stuck on uploading.
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Replying to @DomTittyFroster
Hmm, are you seeing any specific error message? Also, share the video URL this would help us look into the issue better. Thanks!
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Replying to @TeamYouTube
No error, just constantly "uploading" ant the videos are https://youtu.be/E6zXfWZXEi4 andhttps://youtu.be/FooYDtJKTHg
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Replying to @DomTittyFroster @The8BitSimmer
That's odd. Is this happening across devices and browsers? Let us know.
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Replying to @TeamYouTube
I don't even see an option for it under edit video on the app and it's not letting me on my wife's laptop either. My pc and her laptop are both windows.
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Replying to @DomTittyFroster @The8BitSimmer
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
1 reply 0 retweets 0 likes
It's specifically not working on Google. Edge is fine. But yeah I can do that.
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