Has to be the worst reply ever @YTCreators @TeamYouTube . Identify the question then completely ignore it 
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I had the same thing happen to me unfortunately for the last 8 months. At least you got an email, I was just told by the support and never received an official answer.
I've been getting this as I contact them everyday . Things need answering , it's happened twice to me and my content is all compliant
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