Dixa

@DixaApp

Real-time platform with telephony, chat & email - powered by human and artificial intelligence for the best .

Copenhagen, Denmark
dixa.com
Joined September 2015
143 Photos and videos Photos and videos

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  1. Pinned Tweet
    Mar 27

    matters! Our own shows its effect on revenue growth and stock performance, goes on to share tips for creating the best .

    My talk at E-commerce Denmark 2017 on how to create a great and what to expect of AI in .
    1 retweet 1 like
  2. Jun 6

    Detailed read on design from a great customer experience + and how it reflects on ourselves by

    What my bookstore clerk taught me about marketing: . What's your fav /?
  3. Apr 24

    More and goodies from our VP of Customer Success!

    I promised a part 2 of this Friday's post, and here it is: Refocus your KPIs on the customer:
    2 likes
  4. Apr 21

    and can suffer if you put too much stock in the wrong metrics.

    Is your ruled by service levels? Rethink your KPIs. I'm starting the discussion on :
    1 retweet 5 likes
  5. Apr 4

    Want to deliver excellent in your contact center? Our very own is back with more insights about - enjoy!

    Make sure you get the basics right in your contact center so you can deliver the best possible . Read more here:
    2 likes
  6. Apr 3

    Don't be that business! Lesson: Align leadership with what's happening on the frontline with customers via &

    80% of businesses believe they provide excellent service, but only 8% of customers agree.
    2 retweets 7 likes
  7. Mar 31

    RT & Friday must-read for all & professionals; How to Give Your Service Mantra Real Meaning

    New Guest Blog: How to Give Your Service Mantra Real Meaning by Jeff Toister
    3 likes
  8. Mar 16

    Digital Customer Service or a Human Touch?  What DO customers WANT? by via

  9. Mar 6

    We visited FDIH and Niels Ralund last week and we're very much looking forward to attending the Danish E-commerce conference 2017 on March 8

    1 like
  10. Feb 20

    We just launched our blog! Check it out!

    1 retweet 4 likes
  11. Retweeted
    Jan 10

    Ten Customer Service & Customer Experience (CX) Trends For 2017 via

    12 retweets 10 likes
  12. Jan 3

    Did you know that customer satisfaction decreases the cost?

  13. 21 Dec 2016

    Meet the Dixa team in this fun video!

    2 retweets 6 likes
  14. 9 Dec 2016

  15. 6 Dec 2016

    Dixa... also a Damn good beer!

    2 retweets 3 likes
  16. 5 Dec 2016

    Thank you, for kind words!

    A startup that would make Doc Brown proud. Go Back To The Future w/ .
    2 retweets 2 likes
  17. Retweeted
    5 Dec 2016

    WTF is AI?

    2 replies 76 retweets 76 likes
  18. 5 Dec 2016

    Find out more about how Dixa as a real-time customer service platform embraces channel-neutrality in a big way.

  19. 5 Dec 2016

    Are you at London Disrupt today? Find us and get your own Dixa t-shirt!

  20. 2 Dec 2016

    Check this 10 Contact Centre Technology Predictions for 2017. Do you agree with the list?

    2 likes

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