@XboxSupport so today I've been having problems on the YouTube app to where it plays the video, gets to the ad skips the ad then goes to a different video. I don't know if it's Xbox end or @TeamYouTube end.
Press and hold the power button on the console until it shuts off. Then remove the power cord for 30 seconds to clear the cache. Plug cord back in, boot up and sign in.
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So I'm still having the same problem when I hard restarted my console and it keeps skipping the video
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Please send us a feedback report with as many details as possible, following the steps here: https://yt.be/help/jCjx . While every individual report may not get a direct response, it helps us investigate and fix issues.
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