@TeamYouTube We have missed placed the email associated with our channel. Can you send us the email so that we can reset the password? We have tried all the members of staff emails.
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Replying to @Diebenkorn_fnd
Oh no! We would't be able to confirm your email address as it's considered personal information. Just to confirm, have you tried signing in following the steps outlined here: https://goo.gl/k1mWgY ? Keep us posted.
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Replying to @TeamYouTube
Unfortunately we are unable to gain access at all. The page doesn't seem to be associated with any of our past accounts. Can you take remove it from Youtube? The banner image is covered under our copyright. Link: https://www.youtube.com/channel/UCAWXhuFVOFeYyYscRnYJF2g …
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Replying to @Diebenkorn_fnd
Sorry to hear you're still having trouble. Try this guide and let us know if it helps: https://goo.gl/MZ4Ss3
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Replying to @TeamYouTube
Unfortunately it is still not working. I followed the instructions from the last link you sent with no luck. Can we remove the channel? As I mentioned, we hold the copyright for the banner image. Thank you.
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Replying to @Diebenkorn_fnd
If you have a recovery email or phone number, that might help you regain access: https://goo.gl/7TnbYx
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Replying to @TeamYouTube
I sent a reply yesterday. We do not have a recovery email or phone number. Can you please take down the channel? We hold the copyright for the banner image. Thank you.
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Replying to @Diebenkorn_fnd
Here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps!
1 reply 0 retweets 0 likes
We have already reviewed this guide and tried all the scenarios. We are still unable to gain access. Please remove this channel. We hold the copyright for the channel art image and don't have access to the account. Please take it down.
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