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Hey @DeliverooHelp loved it when I had my bank account drained by fraudulent charges last night! Especially loved when your customer service reps a) sent an email TO THE FRAUDSTERS instead of me about these charges and b) told me I might not even hear from you guys til Wednesday!
This is concerning to hear, Sarah. Please jump onto our Live Chat 
or DM 
us your account email so we can further look into this.
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