Or maybe they rationally realize that it's likely to take longer the next time they shop also, and thus it's good to buy more goods now.
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Also explains perverse effects in places like unis. Scheduling staff contact rather than allowing at will +-> time for each interaction?
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Anything about LTV vs purchases that trip?
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Wonder how this would effect Amazon's queueless convenient stores
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I wonder if there could be a larger, longer-term effect, of buying less due to a less favourable relationship with the company.
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