Is it OK for organizations to demand employees to "service with a smile"? Pro: http://onlinelibrary.wiley.com/doi/10.1002/job.2019/abstract?campaign=woletoc … Contra: http://onlinelibrary.wiley.com/doi/10.1002/job.2020/abstract?campaign=woletoc …
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Is it OK for organizations to demand employees to "service with a smile"? Pro: http://onlinelibrary.wiley.com/doi/10.1002/job.2019/abstract?campaign=woletoc … Contra: http://onlinelibrary.wiley.com/doi/10.1002/job.2020/abstract?campaign=woletoc …