@YouTube why does my youtube app keep turning on subtitles on it's own?
It's irritating and got really annoying after a while.
I checked all the settings I could find
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Replying to @DeadSoulArmy
We'd like to help. Are you using an Android or iOS? Also, have you taken a look at our Help Center resource on managing caption settings on your account: https://goo.gl/XSEduZ ? Keep us posted.
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Replying to @TeamYouTube
I have an Android In the settings the options are turned off, yet it turns on by itself randomly (often after an add plays) In the help center I couldn't find much else besides how to manage captions and the feature to always show them.
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Replying to @DeadSoulArmy
Noted. Could you try changing the settings from a desktop by unchecking 'Always show captions' and 'Show automatic captions by speech recognition (when available)'? Also, try uninstalling the app updates, restarting your phone and updating the app. Keep us posted.
1 reply 0 retweets 0 likes
I think that did the trick. Thanks for the help!
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