Most people don't have landlines, pay as you go mobiles are cheaper, and no one I've spoken to has ever received a call backpic.twitter.com/S08hTxO7ri
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Also "immediate call back"? Nowt immediate about it. You stay in until they call you. Two days for me last time.
Services that really care about whether you can afford i) dont use preiums ii) immediately ask if you want them to call back & then do it.
Nice of Laura to explain government policy. If it wasn't for her help we might think they were nasty sadists who enjoyed punishing the poor.
a) you still have to spend lots of time on hold to get through to request the call back and they don't always ring back anyway
Try getting a landline whilst not earning!
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