About 80% of my texts from the NHS so far are moving appointments, without a single one keeping to the original date, and wonder how they manage to make sure people with access problems get the messages.
-
-
Replying to @DawnHFoster
How do you get them to text you?? They only send me letters and sometimes they don’t turn up (a neighbour has a confusingly similar address to us so I guess it’s that) but it’s literally lost me places on waiting lists
1 reply 0 retweets 0 likes -
Replying to @folkheron
Good question, I think different trusts do different things - which trust are you with? But they also sent me this which would solve your problem if you can get them to text youpic.twitter.com/wACg9RbwL9
1 reply 0 retweets 0 likes -
Replying to @DawnHFoster
Might be an NHS Scotland thing! Or lack of thing. My dentist, vets and opticians all text me appointment reminders and it’s a godsend, so hopefully it’s on the cards even if it doesn’t exist yet.
1 reply 0 retweets 0 likes -
Replying to @folkheron @DawnHFoster
I also just get letters for my many appointment changes and I hate it so much.
1 reply 0 retweets 0 likes -
Replying to @lucyayrton @folkheron
Urgh, had no idea it was so common! Guys’ and St Thomas’ use this: https://www.drdoctor.co.uk/service-provider … Might be worth emailing their patient feedback people asking them to consider it
1 reply 0 retweets 1 like -
Replying to @DawnHFoster @lucyayrton
Today I got a letter from the dental hospital informing me of my appointment, which was yesterday. It was short notice (snuck in on a cancellation!) so must just be automated but just feels like a waste of paper!
1 reply 0 retweets 0 likes -
Replying to @folkheron @lucyayrton
And also people’s time! If you don’t use text (and my texts are automated) and you’re fitting people in on a cancellation, *ring them* rather than leave the dentist waiting around
1 reply 0 retweets 0 likes
The seevice G&StT use is great though, saves all your doctors letters online and keeps all your upcoming appointments in one place and lets you add them to your phone calender with one click which is great if you’re as disorganised as me.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.
msdawnfoster@gmail.com Tusk is the best Fleetwood Mac album. Only care about LFC.