About 80% of my texts from the NHS so far are moving appointments, without a single one keeping to the original date, and wonder how they manage to make sure people with access problems get the messages.
Good question, I think different trusts do different things - which trust are you with? But they also sent me this which would solve your problem if you can get them to text youpic.twitter.com/wACg9RbwL9
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Might be an NHS Scotland thing! Or lack of thing. My dentist, vets and opticians all text me appointment reminders and it’s a godsend, so hopefully it’s on the cards even if it doesn’t exist yet.
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I also just get letters for my many appointment changes and I hate it so much.
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