it’s just a company that sends reminders. IIRC sending an SMS as a reminder to avoid missed appointments was reducing them by few % points, and at NHS scale was saving millions for a negligible cost
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When my dad went for his appointment yesterday at Ealing Hospital, they had cancelled and not bothered to tell him.
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I’ve had an outpatient appointment recently and a flurry of texts in the days before it.
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Yeah, basically.
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Happens during snow too. People assume regular service is interrupted. It only is when they actually tell you.
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