We have one good one and I will literally pretend to be reading posters on the wall until I can speak to her not the other two. Even the GP says ‘give this letter to X not the teen idiot’
Yeah, I think a lot of it is taking a standard job and then being made more impatient by the role, which in turn makes your job harder. The good receptionist, if someone’s struggling, suggests they sit down and write it in their own time, no pressure
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Whereas the stressy ones huff and puff and keep shouting “What?! What?!” which in turn ups the stress making everything harder.
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msdawnfoster@gmail.com Tusk is the best Fleetwood Mac album. Only care about LFC.