Has anyone else had trouble w/ NHS Business Services Authority being utterly useless? They’ve been sent my exemption card renewal form 4 times this year by my doctor, claim they haven’t and keep sending threatening letters asking for thousands. HATE THEM.https://www.theguardian.com/money/2019/feb/03/nhs-prescriptions-free-fraud-penalty-charge …
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When you get eight repeat prescriptions a month plus other scripts on top, the threatening letters and sheer cost they claim you owe are obscene. Must terrify a lot of patients. My GP’s receptionist is at her wit’s end with how incompete they’ve been.
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Some tedious reply guy responded to identical prior complaint with “you’re ineligible, only unemployed ppl get free scripts”, like the guy who said “seems unlikely you have spinal cord tumours, you’re mistaken”, love the men who have neither medical degree nor ability to Google.
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Replying to @DawnHFoster
Mine has been fine, thankfully. But I always fear having it renewed. There's a list for who's entitled to one, you'd think the people managing exemptions would be aware of the list!
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They’re aware, they’re just morons who think it’s more believable that Royal Mail lost four separate letters than that they’ve cocked up (see that link)
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msdawnfoster@gmail.com Tusk is the best Fleetwood Mac album. Only care about LFC.