Has anyone else had trouble w/ NHS Business Services Authority being utterly useless? They’ve been sent my exemption card renewal form 4 times this year by my doctor, claim they haven’t and keep sending threatening letters asking for thousands. HATE THEM.https://www.theguardian.com/money/2019/feb/03/nhs-prescriptions-free-fraud-penalty-charge …
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When you get eight repeat prescriptions a month plus other scripts on top, the threatening letters and sheer cost they claim you owe are obscene. Must terrify a lot of patients. My GP’s receptionist is at her wit’s end with how incompete they’ve been.
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Some tedious reply guy responded to identical prior complaint with “you’re ineligible, only unemployed ppl get free scripts”, like the guy who said “seems unlikely you have spinal cord tumours, you’re mistaken”, love the men who have neither medical degree nor ability to Google.
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Given most doctors and nurses haven’t heard of schwannomatosis I’m sceptical Dave from IT, or whatever he was called, knows more about what happens when SMARCB1 genes malfunction than consultants do.
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msdawnfoster@gmail.com Tusk is the best Fleetwood Mac album. Only care about LFC.