I wondered that but not too worried in this instance (people realising I am seeing a neurologist for epilepsy)
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Bloody hell.
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Be warned - dealing with the NHS on a regular basis is never usually fun or productive, as you appear to be finding out yourself.
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The new electronic appointment system run from call centres is causing real problems across the NHS. All my consultants complain about it, they now tell me if I've not heard from them or my appointment not correct for whatever reason I'm to phone their secretaries.
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The NHS is becoming extremely difficult to navigate. My appointment letters don't arrive and when they do they usually are at the wrong times the new system is failing many of us put this with the lack of doctors it's become a nightmare.
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