Thanks for trying a fix. Just to confirm, were these the restart steps you followed: http://help.fitbit.com/articles/en_US/Help_article/1186 …? Hear from you soon!
@FitbitSupport But now my @Fitbit One won't turn on (even after I charge, restart, etc.). Any thoughts? (2/2)
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Yup, that's how I tried to restart (a few times). I always go straight to your help pages when I have issues; they're great.
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Thanks for getting back to us. Please reach our other support channels via http://contact.fitbit.com and we'll take it from there.
End of conversation
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