@DavidLat Delays are unpredictable mechanical or weather related. Trust us we don't like them either. ^JH
@united Poor handling of UA 618, ORD-LGA. If you had told us from start that it would be 1.5 hour delay, we could've switched flights. 


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@united 1. Gate agent said problem was resolved, then reversed herself 10 mins later. 2. An apology would have been appreciated, ^JH.
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