Writing a book about UX is not the same as being able to be a good UX practitioner.
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Replying to @usabilitycounts
The longer I do this UX thing, the more ambiguous and wicked the problems needing my attention become. Planning a round-the-world trip? No problem. The best way to move a user from one conditional step to another? Numerous valid, non-optimal solutions, none work in all key cases.
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Replying to @DaveHogue @usabilitycounts
I increasingly think that "it depends" is always the answer, and most work is picking the least bad of many valid, non-optimal solutions, none of which work well in all key cases.
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TFW you realize most of your design decisions are based on which valid, non-optimal solution (of many) has the fewest exceptions and edge cases that conflict with the key use cases...
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