Good design takes care of business but doesn’t start or stop there. I love seeing teams do good things that aren’t only about metrics.https://twitter.com/healtheugene/status/919518481636298752 …
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If we do nothing, then we serve no one. So, we can never be everything to everyone for every need all the time. Someone is left out...
Net harm vs. benefit is math for every feature. Fixing actual harm to a few often worth minor complexity for the many. Depends on values tho
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