User Stories or User Scenarios?
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Replying to @usabilitycounts @miniver
I prefer "scenario", because it captures the context, motivation, and goals - and "narrative" is the story we tell
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how about experience journeys?
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Journeys as stories & as "maps" are far too often linear, when in reality they branch, loop, skip...
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Most user journeys aren’t very well designed.
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with maps, the primary structure is spatial and time is merely a layer / path a narrative follows
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How, uh, obvious. Designers forget that everything isn’t linear. Duh moment.
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Replying to @usabilitycounts
The ecosystem created by a UX persona SET is too little discussed
@usabilitycounts@DaveHogue@cathycracks3 replies 0 retweets 2 likes -
... personas are just too tempting to focus on superficial characteristics and not the needs & goals
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in class, I really talk about the narrative and goals most, de empathize the characteristics.
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and then they go join a design team that reports to marketing, and POOF! All your good work gone...
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#uxdrinkinggame If Marketing owns UX, drink up http://www.uxdrinkinggame.com/drink/if-marketing-owns-ux-drink-up/ …0 replies 0 retweets 1 likeThanks. Twitter will use this to make your timeline better. UndoUndo
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