Robust event model: Log every event, time tag it, capture who did it, allow later events to append new metadata, allow annotations 17
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How, uh, obvious. Designers forget that everything isn’t linear. Duh moment.
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The ecosystem created by a UX persona SET is too little discussed
@usabilitycounts@DaveHogue@cathycracks -
That's why I choose journey
it uncovers business context that may surface as opportunity. -
studying the paths people take often uncovers opportunities for improvement they never see
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and studying ecosystem uncovers new users and goals
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Wait, you mean UX design isn't about drawing pretty interfaces for apps? Crap.
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I thought we were talking about whisky v.s. gin. crap. I am getting this all wrong.
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Dave gets it all wrong. I’ve drank with you. you get it right.
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New conversation -
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As long as the user achieves their goal, does it matter what the path is?
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Only for the people obsessed with the efficiency of the path. :)
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Paths are never as efficient as we describe them in design reviews.
End of conversation
New conversation -
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Because, well, there could be multiple paths. ;)
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