Horrible CX trying to activate ApplePay with @Barclaycard on the phone for 20 min. Things should not be this way #cxfail #uxfail
Gov't regulations, banking business practices, and technological opportunities are barely aligned for digital payments.
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I get it, but it's the cust experience that sucks gas which
@Barclaycard They could do better despite the things you mention.Thanks. Twitter will use this to make your timeline better. UndoUndo
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