Wake up to some
from Dr. @tobybarnes.https://medium.com/@tobybarnes/on-designing-everything-as-a-service-cbae99bd15a8#.uc94vcu1d …
@darrellwhitelaw Yes, multiple touchpoints (and an interest in the spaces between spaces) is the fertile ground for service design.
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@DaveHogue@darrellwhitelaw which is true of all brands/companies no ?Thanks. Twitter will use this to make your timeline better. UndoUndo
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