Hey @british_airways, my bag went missing on your LHR carousel (report filed), but now I'm in London for 10 days with nothing. Help, please.
@ErikBernskiold I've got an insurance policy - I want BA to admit fault and inability or unwillingness to assist. #majorhassle
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@DaveHogue Yeah, I know. :/ Sucks doesn't it. -
@ErikBernskiold the worst part is not what I lost (though I lost some important things...), it's the hassle of fighting to replace it. -
@DaveHogue ...so you can buy what's necessary right away. :) -
@ErikBernskiold there are no advances - must buy first, save receipts, and fight for reimbursement. :/ -
@DaveHogue Yeah I know. But I no with my policy/credit card, that's actually not a difficult fight. More just a process of submitting.
End of conversation
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