Hey @british_airways, my bag went missing on your LHR carousel (report filed), but now I'm in London for 10 days with nothing. Help, please.
@British_Airways I hope that clothing is considered essential, because I won't wear the same outfit for 10 days.
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@DaveHogue We suggest that you contact your travel insurer to get everything clarified so you know what type of expenses they can cover. ^SZ -
In other words,
@British_Airways offers no customer services for baggage lost or stolen while under your care? Yes, I'm saving all receipts -
@DaveHogue Check your credit card, may have insurance covering that situation too. Or other travel insurance. -
@ErikBernskiold I've got an insurance policy - I want BA to admit fault and inability or unwillingness to assist.#majorhassle -
@DaveHogue Yeah, I know. :/ Sucks doesn't it. -
@ErikBernskiold the worst part is not what I lost (though I lost some important things...), it's the hassle of fighting to replace it. -
@DaveHogue ...so you can buy what's necessary right away. :) -
@ErikBernskiold there are no advances - must buy first, save receipts, and fight for reimbursement. :/ - 1 more reply
New conversation -
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