@DaveHogue suggest you check your file regularly just in case your bag gets returned. Also, keep your receipts for any essentials 2/3
Hey @british_airways, my bag went missing on your LHR carousel (report filed), but now I'm in London for 10 days with nothing. Help, please.
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@British_Airways I hope that clothing is considered essential, because I won't wear the same outfit for 10 days. -
@DaveHogue We suggest that you contact your travel insurer to get everything clarified so you know what type of expenses they can cover. ^SZ -
In other words,
@British_Airways offers no customer services for baggage lost or stolen while under your care? Yes, I'm saving all receipts -
@DaveHogue Check your credit card, may have insurance covering that situation too. Or other travel insurance. -
@ErikBernskiold I've got an insurance policy - I want BA to admit fault and inability or unwillingness to assist.#majorhassle -
@DaveHogue Yeah, I know. :/ Sucks doesn't it. -
@ErikBernskiold the worst part is not what I lost (though I lost some important things...), it's the hassle of fighting to replace it. - 3 more replies
New conversation -
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@DaveHogue let me know if you need anything sent over -
@aexmo thanks, but going out to buy some cheap clothes today. No sign of my luggage... -
@DaveHogue they'll hook you up eventually - customer service in the UK is still a novelty
End of conversation
New conversation -
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@DaveHogue you might have to buy for your insurance claim. 3/3 ^StellaThanks. Twitter will use this to make your timeline better. UndoUndo
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@DaveHogue We're concerned to hear this, Dave. This might have happened as another passenger picked your bag thinking it was theirs. We 1/3Thanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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