@steveportigal I assume she has not set a password recovery option with her mobile phone - it sounds like that recovery form is only option
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Replying to @DaveHogue
@DaveHogue Fucking algorithms. We just need to find a person who can force-reset the account.1 reply 0 retweets 0 likes -
Replying to @steveportigal
@steveportigal I've been looking for phone or live chat - can't find any... (Odd, because some android help forums have chat...)2 replies 0 retweets 0 likes -
Replying to @DaveHogue
@DaveHogue Feels like AH THIS IS the thing I can do to help and of course I can't do it.1 reply 0 retweets 0 likes -
Replying to @steveportigal
@steveportigal can you at least change her bank password and email? Tackle it from the other direction.2 replies 0 retweets 0 likes -
Replying to @DaveHogue
@DaveHogue working with a team right now who is interviewing people about getting hacked; they're all "So what, you want to pay my bills?"1 reply 0 retweets 0 likes -
Replying to @steveportigal
@steveportigal ... Or transfer all of my money out of my account.2 replies 0 retweets 0 likes -
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Replying to @steveportigal
@steveportigal but online access is now default, whether or not you use it.2 replies 0 retweets 0 likes -
Replying to @DaveHogue
@DaveHogue she cancelled her ATM card but yes I have no idea what else they flag because of that - but she and I talked about it so...1 reply 0 retweets 0 likes
@steveportigal so the back is aware. If something still happens, at least she told them. CYA
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Replying to @DaveHogue
@DaveHogue In anticipation of my visit in 2 weeks we just got her a new laptop. so that's already under way!0 replies 0 retweets 0 likesThanks. Twitter will use this to make your timeline better. UndoUndo
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