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DaveHogue's profile
⚜️ Dave Hogue ⚜️
⚜️ Dave Hogue ⚜️
 ⚜️ Dave Hogue  ⚜️
@DaveHogue

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 ⚜️ Dave Hogue  ⚜️

@DaveHogue

Trivia-filled, Design Lead at Google, Psychologist, Speaker, Teacher, Author, Motorcyclist, Traveler, Laughs a lot, Opinions are all and always mine.

San Francisco CA USA
Joined January 2009

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    1.  ⚜️ Dave Hogue  ⚜️‏ @DaveHogue 20 Mar 2015
      Replying to @steveportigal

      @steveportigal are you trying to enter a passcode sent to a different device (sent to her phone, entered on yours)?

      1 reply 0 retweets 0 likes
    2. Steve Portigal  🇨🇦 🇺🇸‏ @steveportigal 20 Mar 2015
      Replying to @DaveHogue

      @DaveHogue No, I'm going through the password recovery flow on my laptop. No mobile devices in the mix here at all.

      1 reply 0 retweets 0 likes
    3.  ⚜️ Dave Hogue  ⚜️‏ @DaveHogue 20 Mar 2015
      Replying to @steveportigal

      @steveportigal I assume she does not have two-factor security enabled. Did you start at http://google.com/accounts/recovery … ?

      1 reply 0 retweets 0 likes
    4. Steve Portigal  🇨🇦 🇺🇸‏ @steveportigal 20 Mar 2015
      Replying to @DaveHogue

      @DaveHogue Yes I've done that flow about 5 times. It asks all sorts of questions and then says info doesn't match.

      1 reply 0 retweets 0 likes
    5.  ⚜️ Dave Hogue  ⚜️‏ @DaveHogue 20 Mar 2015
      Replying to @steveportigal

      @steveportigal I assume she has not set a password recovery option with her mobile phone - it sounds like that recovery form is only option

      3 replies 0 retweets 0 likes
    6. Steve Portigal  🇨🇦 🇺🇸‏ @steveportigal 20 Mar 2015
      Replying to @DaveHogue

      @DaveHogue Fucking algorithms. We just need to find a person who can force-reset the account.

      1 reply 0 retweets 0 likes
    7.  ⚜️ Dave Hogue  ⚜️‏ @DaveHogue 20 Mar 2015
      Replying to @steveportigal

      @steveportigal I've been looking for phone or live chat - can't find any... (Odd, because some android help forums have chat...)

      2 replies 0 retweets 0 likes
    8. Steve Portigal  🇨🇦 🇺🇸‏ @steveportigal 20 Mar 2015
      Replying to @DaveHogue

      @DaveHogue Feels like AH THIS IS the thing I can do to help and of course I can't do it.

      1 reply 0 retweets 0 likes
    9.  ⚜️ Dave Hogue  ⚜️‏ @DaveHogue 20 Mar 2015
      Replying to @steveportigal

      @steveportigal can you at least change her bank password and email? Tackle it from the other direction.

      2 replies 0 retweets 0 likes
    10. Steve Portigal  🇨🇦 🇺🇸‏ @steveportigal 20 Mar 2015
      Replying to @DaveHogue

      @DaveHogue working with a team right now who is interviewing people about getting hacked; they're all "So what, you want to pay my bills?"

      1 reply 0 retweets 0 likes
       ⚜️ Dave Hogue  ⚜️‏ @DaveHogue 20 Mar 2015
      Replying to @steveportigal

      @steveportigal ... Or transfer all of my money out of my account.

      10:51 PM - 20 Mar 2015
      2 replies 0 retweets 0 likes
        1. Steve Portigal  🇨🇦 🇺🇸‏ @steveportigal 20 Mar 2015
          Replying to @DaveHogue

          @DaveHogue right they want their bank security to be higher but everything else there's no risk. To your point - secure her bank.

          0 replies 0 retweets 0 likes
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        2. Steve Portigal  🇨🇦 🇺🇸‏ @steveportigal 20 Mar 2015
          Replying to @DaveHogue

          @DaveHogue I'm not sure she ever banked online.

          1 reply 0 retweets 0 likes
        3.  ⚜️ Dave Hogue  ⚜️‏ @DaveHogue 20 Mar 2015
          Replying to @steveportigal

          @steveportigal but online access is now default, whether or not you use it.

          2 replies 0 retweets 0 likes
        4. Steve Portigal  🇨🇦 🇺🇸‏ @steveportigal 20 Mar 2015
          Replying to @DaveHogue

          @DaveHogue she cancelled her ATM card but yes I have no idea what else they flag because of that - but she and I talked about it so...

          1 reply 0 retweets 0 likes
        5.  ⚜️ Dave Hogue  ⚜️‏ @DaveHogue 20 Mar 2015
          Replying to @steveportigal

          @steveportigal so the back is aware. If something still happens, at least she told them. CYA

          1 reply 0 retweets 1 like
        6. Steve Portigal  🇨🇦 🇺🇸‏ @steveportigal 20 Mar 2015
          Replying to @DaveHogue

          @DaveHogue In anticipation of my visit in 2 weeks we just got her a new laptop. so that's already under way!

          0 replies 0 retweets 0 likes
        7. End of conversation

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