If I read one more article with crap like "Don't forget to design for empathy!" without even a hit of HOW to do it, I'll lose my empathy.
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Replying to @DaveHogue
@DaveHogue David, we're publishing "Practical Empathy" next year. With@steveportigal's book, hope it nails it! http://rfld.me/16tAHL41 reply 0 retweets 0 likes
Replying to @RosenfeldMedia
@RosenfeldMedia @steveportigal Looking forward to it! (As a psychologist, I get tired of all the psych buzzwords and no practical lessons.)
10:43 AM - 7 Oct 2013
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