Totally hate the way Adobe is moving product discussions to Facebook.
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Replying to @robhuddles
@robhuddles@jameswillweb part of the grand social experiment? I'm starting to see companies moving their customer service back off FB.1 reply 0 retweets 0 likes -
Replying to @DaveHogue
@DaveHogue@robhuddles I just don't see the point when you have a fully developed forum and product-centered areas of your own site.2 replies 0 retweets 0 likes
Replying to @jameswillweb
@jameswillweb @robhuddles In the end, it will probably be a compromise or hybrid. Both methods have their pros and cons.
11:26 PM - 21 Dec 2012
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