People are notoriously poor at self-reporting, self-observation, and personal insight. So why do we ask them what they need? #ACD
@nickmyer5 though I like the word "latent", I think that many needs are apparent, but so common that people merely fail to recognize them.
-
-
@DaveHogue I think that still makes then latent to many ;) -
@nickmyer5 Ack. The Relativistic Nature of User Experience Problems: Recognition Depends Upon Perspective. Partner up for SXSW 2014? :) -
@DaveHogue LOL. Done.
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.