One of the things I consider when framing an experience is if the experience is in seconds, minutes, or hours; if it is lean-in or laid back. And if I diverge the explorations in terms of time, how would it impact flow and the information architecture. #UX
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There’s learning the system vs expertise in the subject. The latter is what I’m referring to.
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Yep, hence my suggested alternates. You're right - "expert" is a loaded term, especially in your field / company.
End of conversation
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