I really, really wish that tech people would stop "hacking psychology" for their products. They are not "hacking" people - this is not coding. "Hacking" people means they are engaged in psychological manipulation and behavior modification, probably without seeking consent.https://twitter.com/UXBooth/status/1021770484172705792 …
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It de-personalizes people, and it places all of the emphasis on the business and product goals by removing nearly all consideration of the person's needs, goals, emotions, motivations. It centers the discussion on the metrics of the product, not the experiences of the people.
8:03 AM - 24 Jul 2018
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