Alexa is even worse with app discovery & invocation, though both Alexa & gAssistant *sometimes* recommend voice apps. (12/14)https://voicebot.ai/2017/09/05/amazon-alexa-now-recommends-third-party-skills/ …
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#3) GUIs WERE FAMILIAR, VUIs ARE RELATIVELY NEW. iOS Apps intro’ed gestural interactions to the masses, but were still basically computer applications built for a new form factor. VUIs are a dramatically different modality. One to which users need to acclimate. (13/14)
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Replying to @ChrisGeison
Good thread, thanks. Two thoughts: (1) VUIs are the command line interface problem all over again. We're back at the DOS prompt - you have to know what to say (command) and how to say it (syntax) before you even start to interact. Cognitive load is very high.
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Replying to @DaveHogue @ChrisGeison
(2) Many skills or actions are not being developed by "individuals w/ dollar sign eyes", are they? The practical skills and active are coming from manufacturers and service providers (e.g., speaker and pizza makers), so they have a product or service behind them, not a fart app?
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Replying to @DaveHogue
No, you’re right, and that’s my point: VUI app creators have little $ incentive, which is why we aren’t seeing the gold rush mentality leading to a market flooded w/ get-rich-quick app ideas. And why we aren’t seeing a flourishing of great VUI apps either.
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Replying to @ChrisGeison
I think there are fundamentally different task / behavior / goal sets between GUIs and VUIs. The overlap is where we are today ("what GUIs can effectively become VUIs?"), but new VUI roles are still emerging.
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Replying to @DaveHogue @ChrisGeison
Some things can be more easily and effectively done by voice, but not all. GUIs are still better in many situations, so we it's not surprising to see the rush into services where VUIs are known to work well enough. Only a few will risk new VUI models, then we'll see the "me toos"
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Replying to @DaveHogue
Yeah, the near term value prop for VUIs is more about context than ease of use (though they do well with basic queries & streamlining simple multi-step commands—e.g., play music, set timer, answer questions). They will supplement, not supplant GUIs.
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Replying to @ChrisGeison @DaveHogue
As AI improves and their contextual data improves, they will become more like true assistants, and our need for visual feedback in many cases is likely to decrease. But we will always need GUIs.
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Replying to @ChrisGeison @DaveHogue
I try to remind ppl not to fetishize tools/methods/emerging tech. As I have taken to saying, users don’t want to talk to their toaster, they want toast. Most ppl don't care about the UI, they care about their goals. Give them multiple ways to get it, but give them the damn toast.
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GIVE ME MY TOAST! :) I say essentially the same thing - people don't want to use the tool (or think about how to use the tool), they have a goal and want the outcome.
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