@TeamYouTube So I am trying to cancel a channel sponsorship using the /purchases site, but when I select "End Sponsorship" it tell me I am logged in as a channel manager and need to be the channel owner to do that. But I am the owner logged in to the right channel! Frustrating.
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Replying to @DaveDJJohnson
If you are a part of the YouTube Partner Program, we would recommend you to contact our Creator Support team: http://goo.gl/BxLi8H
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Replying to @TeamYouTube
I am not. I mean I sponsor a channel every month
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Replying to @DaveDJJohnson
Just to confirm, have you tried the following the steps below on a computer: Visit http://youtube.com/purchases > Find the sponsorship under Active subscriptions >Click Cancel subscription next to the channel name >Confirm that you'd like to cancel by clicking Unsubscribe?
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Replying to @TeamYouTube
I have. And it tells me I cannot do that because I am a channel manager and not the owner. Even tho I am the owner, logged into the master account.
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Replying to @DaveDJJohnson
Thanks for the info! We'll pass this along to our team for you and someone from our team will get back as soon as we have an update.
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Replying to @TeamYouTube
Thats cool and all, but I didnt even give you the associated channel name/email? How could you check? Or do you just know all? Now I am scared :/ xD
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Replying to @DaveDJJohnson
We would like to inform you that you would be contacted on the email address associated with your channel.
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