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DanteLabs's profile
Dante Labs
Dante Labs
Dante Labs
@DanteLabs

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Dante Labs

@DanteLabs

Empowering people with the most advanced DNA test - the whole genome sequencing with personalized reports. Chat to us: @DanteLabs

Italy & United States
dantelabs.com
Joined April 2017

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    Dante Labs‏ @DanteLabs Jan 9
    • Report Tweet

    ACCEPT THE CHALLENGE: Get 100% of your DNA sequenced in just 2 weeks for the price of 8 weeks! #2weekschallenge #DNA #sequencing #Genomics N.B. Turnaround time starts when we receive your kit to out sequencing center in Italy.https://bit.ly/36Gyqis 

    12:44 AM - 9 Jan 2020
    • 1 Retweet
    • 1 Like
    • Hursh
    8 replies 1 retweet 1 like
      1. New conversation
      2. tavi‏ @t4v1 Jan 9
        • Report Tweet
        Replying to @DanteLabs

        if you have the capabilities, why I am still waiting for my results after 8 months? ( you received my sample on May 10, 2019)

        3 replies 0 retweets 2 likes
      3. Dante Labs‏ @DanteLabs Jan 9
        • Report Tweet
        Replying to @t4v1

        Hello Tavi, we built our own sequencing center in Italy last July and we are working on new and old samples to clear the backlog. We apologize for our delays for the old ones. best regards

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. New conversation
      2. Saad‏ @q8bjj Jan 15
        • Report Tweet
        Replying to @DanteLabs

        What challenge ? 2 week !!!!!! Its been 1 year for just hard disk ,,,

        1 reply 0 retweets 1 like
      3. Riot‏ @HeyRiotGirl Jan 17
        • Report Tweet
        Replying to @q8bjj @DanteLabs

        They promised me my files on a hard drive a year ago as well. Turned in my samples in June of 2018... A year and a half of waiting.

        0 replies 0 retweets 1 like
      4. End of conversation
      1. Riot‏ @HeyRiotGirl Jan 9
        • Report Tweet
        Replying to @DanteLabs

        DONT FALL FOR THIS. I waited 6 months for my own results and my mother is STILL waiting after 8 months for her own results. They can not do anything in a matter of weeks.

        0 replies 0 retweets 2 likes
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      1. New conversation
      2. David Ingham‏ @djingham86 Jan 12
        • Report Tweet
        Replying to @DanteLabs

        I returned my kit over 8 weeks ago and it still hasn't registered as received on my account. It's concerning if these samples are just "lost in the mail". I'm still waiting on answers from customer support?

        1 reply 0 retweets 1 like
      3. Dante Labs‏ @DanteLabs Jan 12
        • Report Tweet
        Replying to @djingham86

        Hello David, can you please dm me? I will help you with this. Thanks

        1 reply 0 retweets 0 likes
      4. 1 more reply
      1. Flavio Martins‏ @fams_74_ Jan 10
        • Report Tweet
        Replying to @DanteLabs

        Waiting since Black Friday 2018! More than 1 year! Just give up and asked refund. Let's see...pic.twitter.com/DsEYuw49eK

        0 replies 0 retweets 1 like
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      1. Pat‏ @sonicvor Jan 9
        • Report Tweet
        Replying to @DanteLabs

        Could anyone send me a Referral Link for Dante Labs to get 15% off Please Everything is better with friends. Give your friends a 15% coupon on their first order and you'll get a 15% coupon when they make a purchase from your link.

        0 replies 0 retweets 0 likes
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      1. New conversation
      2. Suechan‏ @Suechan11771010 Jan 12
        • Report Tweet
        Replying to @DanteLabs

        My kit was lost in the mail a month ago. Can I get a new kit sent to me?

        1 reply 0 retweets 0 likes
      3. Dante Labs‏ @DanteLabs Jan 12
        • Report Tweet
        Replying to @Suechan11771010

        Hello, Sorry to hear that. Can you please dm me with your order ID so that I can check your issue? Best regards

        0 replies 0 retweets 0 likes
      4. End of conversation

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