@XronisK : @DanteLabs and @AndreaRiposati are not liers, they are real scammers. I ordered my kit one year ago ( Black Friday 2018). I have been asking for my results or a refund. Before they use to lie, now they're just ignoring my emails and DMs.
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Hello Thiago, we are really sorry to hear that you are disappointed with our services. Can you please provide us your order ID, so that we can check what happened with your kit? Best regards
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What an offer ! Just make sure you also let your customers know what kind of LIARS you are. You have received my kit 6 months and 2 days ago and you still haven’t even sequenced it. Every time I contact your customer support I just get back more lies.
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Hi Chronis, our backlog before we built our own sequencing center was huge. We are working hard to clear the backlog and give customers the turnaround time they ask for. Can you please provide us your ID order? We will check its status. We apologize for the inconvenience Best
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