Can you trust Dante Labs? Ask my friend who bought their Black Friday 'special' in November 2018 and is STILL WAITING for results TODAY. Now Dante offers a 2 week challenge? Perhaps they meant 52 week challenge.
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The 2 week challenge was meant exactly to show that now we can sequence a WGS in 2 weeks thanks to our own sequencing center
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So, existing customers getting kinda screwed here? Still waiting...
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Hi Nathan, we are sequencing all the kits and finally our advanced technologies make processes faster. Please, be patient a little longer. Kindly regards Dante Labs Team
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Don’t buy anything from this company. It’s been well over five months that we’ve been waiting for our results. They keep promising but aren’t able to deliver. They still keep taking money from new customers and promising a two week turn around.
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Hello Myeva, we are sorry for reading this. Unfortunately we faced an important backlog, but we are now sequencing all the samples and sending all the results to our customers. We apology for all the inconveniences you had as customers. Best regards
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There is a mistake in the announcement, the results will be after two years, who wants to make sure to join this group. https://www.facebook.com/groups/373644229897409/?ref=share …
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I'm at 6 months and still waiting, multiple emails to support.
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