Now You Can Get Your Whole Genome Sequenced in Only 2 Weeks With Dante Labs #2Weeks #DanteLabs #Illumina #WholeGenomeSequencing #WholeGenome https://www.dantelabs.com/blogs/news/now-you-can-get-your-whole-genome-sequenced-in-only-2-weeks-with-dante-labs …
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Are you saying the reasons for delay is because of third party labs that the samples were sent to? I've been waiting for 5 months (order received in 8 May 2019) but status is stuck at 'completed QC' since July. Also the money refund guarantee has not been honoured. Details in DM.
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This! They will give me my refund if I cancel my “almost done” sequencing. Yet it still says it’s quality control when I log in. I sent my kit back in May. The customer service I’ve received is more frustrating than their “money-back guarantee.”

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My kits are 7 month old.... sent to them in february ... no results.
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You aren't just too slow, the results never come. 8 months and still waiting.
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Why don’t you get results out to the people who have been waiting for months before trying to get new business?
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wondering the same. smells like a ponzi scheme. check out dante labs customers group on fb.
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