That's cool... but I've been waiting 7 months for my results.
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Josh, please see Andrea’s email in September to all customers, plus his personal email to you. Thanks
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Or save your money and spend it elsewhere, I sent my sample to them in February and am still waiting for my results, keep being told nearly ready but it’s all hot air, expensive hot air!!
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Hi Daniel, please message us directly to talk about your kit privately. We built our lab to ensure that everyone will receive their results on time in the future and more people will access affordable whole genomes
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Not lies. Just bad communication from us
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Waiting since one year for my results but hey, it's awesome that you spend my money on new machines..

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Alex, please message us directly to talk privately about your test. The new machines are already eliminating delays and letting more people access WGS at affordable prices. We are here to help
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And now they’ve blocked me, so I’ll keep creating accounts until they customer service rather than silencing their “customers”
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