@AndreaRiposati @DanteLabs I have my kit but 1 week waiting for kit id confirmation so I can't send it back and no answer from email
Hi! The status of the kit change when we receive the kit. So, it is not necessary wait for the kit confirmation. You can send it back to us
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I do not have any pre-paid form to send It back (UPS, DHL...). How can I proceed?
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@AndreaRiposati@DanteLabs still waiting for the return label from UPS.I think the service you offer is very appalling. I demand a respond ASAP, I'm already thinking of presenting an official complaint asking for a full refund as long as a compensation for all the trouble caused - 2 more replies
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