You're contributing to outrage-porn that is so common today when facing cognitive dissonance. Ask yourself, "What's the best reason for not doing this?"
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I feel like DHH should keep on being publicly outraged at privacy violations. Classic private exploitation of a public good. We do not want more vectors for authoritarian governments.
1 reply 3 retweets 74 likes -
Replying to @DanielleFong @dhh and
Agreed, but there is a spectrum of privacy sensitivity. Email open data is not the hill I will die on.
3 replies 0 retweets 8 likes -
Replying to @jmarbach @DanielleFong and
As an email marketer, you and I both know there are plenty of ways to do this that don't require email tracking. You don't need to rely on email open data if you know a user hasn't logged into your product for a year, for example.
1 reply 0 retweets 11 likes -
Replying to @iamacyborg @jmarbach and
This is true for some products but not for others. In my case, we offer a lot of free content, so we can’t generally rely on login activity. Putting my concern troll hat on: “Are you saying you TRACK USER LOGINS?! But what about muh privacy?!” And so on.
3 replies 0 retweets 1 like -
Replying to @mhartl @iamacyborg and
If you can't emphasize with why someone wouldn't want to be spied on regarding whether they open an email or not, we really are on different planks with this. But hey, you do you, and HEY will do hey
. Enjoy the label
1 reply 0 retweets 8 likes -
Replying to @dhh @iamacyborg and
Michael Hartl Retweeted Michael Hartl
I do empathize, which is why I support the opt-in practices mentioned before. You seem to be assuming that everyone agrees with you that tracking is “spying”, whereas my position is to let consumers decide for themselves.https://twitter.com/mhartl/status/1225850593463300096 …
Michael Hartl added,
Michael HartlVerified account @mhartlReplying to @dhh @intercom and 2 othersWhile some users do understandably have privacy concerns about tracking email opens, these are easily addressed with a simple opt-in, like the one Gmail (among others) uses. Calling the practice “spying” and referring to HEY’s policy as “name‘n‘shame” is begging the question. pic.twitter.com/qJxNqNngZE2 replies 0 retweets 1 like -
Replying to @mhartl @iamacyborg and
Hiding your spying behind "images are not displayed" is total covert bullshit. And we did actually think about having a "I don't mind [Michael Hartl] tracking whether I open this email", but decided that nobody in their right fucking mind would ever click it
2 replies 0 retweets 18 likes -
Replying to @dhh @iamacyborg and
Michael Hartl Retweeted Michael Hartl
It looks like we almost agree, then. I fully support making the choice more explicit. On the other hand, I do think lots of people would click on a link that said something like “Let Michael Hartl know that you read this email.”https://twitter.com/mhartl/status/1225856138597392385 …
Michael Hartl added,
2 replies 0 retweets 6 likes -
Replying to @mhartl @iamacyborg and
You could implement that button today! Just have it as part of your newsletter.
2 replies 0 retweets 19 likes
100% think this would be a better prompt and better product, fwiw Michael
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Replying to @DanielleFong @dhh
I like this solution. The remaining issue is that many commercial emailers don’t let you disable tracking pixels. As noted before, if HEY can help change that situation, I’m all for it!
1 reply 0 retweets 3 likes -
Replying to @mhartl @DanielleFong
YOU can change that situation! Mailchimp, for example, allows you to opt-out of spying pixels on a per-campaign basis (that's what we're currently doing). Pick tools that reflect your ethics.
1 reply 1 retweet 13 likes - 4 more replies
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