There’s a lesson in design and the erosion of customer trust in here.
Everybody I know has started to question using Airbnb as the default search for accommodations. Met many people on this trip who’ve had horrible experiences recently too.
/cc @benthompson
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Show this threadThanks. Twitter will use this to make your timeline better. UndoUndo
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Did not know HotelTonight is owned by Airbnb. Makes sense tho
Thanks. Twitter will use this to make your timeline better. UndoUndo
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@HotelTonight will sometimes also have “resort fees” on top of what’s advertised in the search. Just saw some for $45/night on top of the booking fee.Thanks. Twitter will use this to make your timeline better. UndoUndo
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