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I'm sure Google themselves had this problem with one of the Nexus phones. They had to can support for it in under 2 years because one of the chip suppliers didn't release new drivers. If Google can't do it without controlling the hardware, how can anyone?
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NVIDIA didn't drop support for their products early when they left the smartphone and tablet markets though. They pivoted to consoles and kept providing support for the existing products. TI approach was really messed up. They gave up, did a mass layoff + screwed their customers.
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Qualcomm only seems interested in making higher end cores and providing longer term support for the server market where they can sell expensive high profit margin products themselves. Lack of competition is a major factor. If there were alternatives, they'd be better themselves.
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They do the bare minimum to capture most of the market share above incredibly low end devices without much of a profit margin. They don't seem to see Apple as competition despite many people buying iPhones instead of phones using their chips based on LTS and CPU performance.
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