Definitely not making another purchase via Newegg even if it would save money. I ordered a motherboard and RAM from them on June 10th.
Motherboard arrived in a couple days with free shipping. RAM never arrived, despite having to pay $19.99 for expedited shipping (only option).
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They made me wait until today (June 22) to file a claim even though Canada Post made it clear the package was being held and not delivered, for a reason they won't communicate.
Newegg now says I'd have to wait 7-10 business days from now for them to ship a replacement... what?
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Took the option of getting a refund instead, since that's ridiculous. The part that bothers me most is that they've acted as if it's my responsibility to resolve the issue. Today, they told me they're filing a claim with the carrier on my behalf. That's not how shipping works.
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Have wasted a huge amount of time dealing with them and Canada Post, who won't say why it's held.
Going to order RAM somewhere else. I'm pretty tempted to order the CPU + motherboard again too and return those to Newegg. I opened and assembled it, but for all I know it's broken.
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