I should just make a script to repeatedly open chats with Newegg support and paste the same content explaining the problem over and over. Maybe eventually I'll get someone who actually does something to help.
They would save a lot of money just giving me a refund at this point.
Conversation
Pretty sure Canada Post lost it. They said it will be 3-5 business days until they can respond with any information on what happened.
Newegg won't do anything until June 22nd. Definitely getting full value of $19.99 expedited shipping on June 10th (tiny package 4 sticks of RAM).
2
1
This Tweet was deleted by the Tweet author. Learn more
Replying to
US to Canada especially without involving air/naval travel is a lot different than International to Canada.
It's not stuck in customs. It already made it through that quickly, as usual, and it's instead held/frozen for unclear reasons like it would be due to a missing address.
1
1
Contacted Canada Post and they do not know why the package is held/frozen or what actually happened. They said it would take 3-5 business days to simply get back to me with the reason for why the package is held. That's pretty ridiculous, to not know why the package was held.
1
Basically, it's the kind of thing that would happen if Newegg screwed up labelling it with the shipping address and they didn't know where to deliver it. However, normally they would say what's wrong and I'd be able to fix it. They didn't know what's wrong when I contacted them.
1
It's not particularly fun waiting on hold for an hour listening to them repeating the same Canada Post advertising propaganda in both English + French over and over and over again, just to get in touch with someone who doesn't seem to be given any useful info by their systems.
The support person seemed perfectly competent and genuinely attempting to resolving the issue, which is actually unusual. It seems no actual reasoning / information about what happened was entered into any system so all they can do is file a ticket and now I wait 3-5 days.

