we minimize disruption, essentially
Conversation
as in, moving to a different IRC network is disruptive, but less so than to Matrix
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We started with the IRC channel as the main room and used an inherently bridged Matrix room.
However, 90% of the users in the channel ended up being on Matrix. Main disruption for us is needing to move to standalone Matrix rooms. It's fine since we needed to upgrade room anyway.
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It ended up this way because we treated them as equal and always referenced it as a bridged Matrix/IRC channel with people having a choice of platform.
I preferred IRC which is why that was the canonical channel, but our users clearly prefer Matrix and Telegram over it, by far.
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If we actually mentioned the Telegram group on our site, I think that would be by far the biggest... but we want people to use the Matrix rooms so we can control it rather than Telegram controlling it. People made the Telegram group on their own, then gave us control of it.
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honestly, most people would probably prefer Discord, judging from how many talk via the Discord bridge but also... sigh, Discord
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the situation with a dual Discord/IRC setup where Matrix users join via the matrix.org bridges has actually worked quite well so far
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but a lot of it is likely having a less adversarial relationship with people who join the channels
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Ended up deploying matterbridge bridging across Matrix, Telegram, libera.chat and OFTC. It's not that bad. Need to make some tweaks to prevent abuse via display names. Made sure that it shows a prefix for the origin to avoid impersonation across different platforms.
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It would also be capable of bridging with Discord, Slack and other services but we don't have those.
github.com/42wim/matterbr
UX isn't great compared to a theoretical high quality bridge with puppet users on IRC, Matrix, etc. but matrix-appservice-irc was not a good experience.
We've had major issues with people raiding the channel impersonating others including developers/moderators via display names. Need to make sure the bridge doesn't make it worse. Display names are really easy to abuse when username aren't always shown like it is on Twitter.
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