Publishing our apps on the Play Store provides us with very useful feedback from users. Just kidding. It's tiring getting completely unactionable negative reviews. Not sure why people can even leave beta feedback when it's the same version of the current stable release channel...
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Good luck getting such feedback removed. I've heard it's very hard to do, even if the comment is nonsense.
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Yeah, get a lot of negative reviews with nonsense claims such as claiming that the app compromised their device. People mostly use reviews to ask questions, leave bug reports (almost always involving them misunderstanding the app) and post unrelated content and other nonsense.
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Sometimes the nonsense is a positive review, but it's usually negative. Either way, the overall rating has little relation to people actually reviewing the app. Have never once gotten a review removed even when it's nonsense like this. For testing reviews, no way to even report.
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So for example, with the PDF Viewer app, we get a lot of negative reviews from people trying to open files from broken apps that are still passing file:// URIs. PDF Viewer explains what's happening and that it can't open it, since that's not possible for a modern app anymore.
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Storage permission is deprecated and the whole point of the app was not just following best practices but making it very secure / hardened. People leave negative reviews for our app instead of the file managers, browsers, etc. with insecure and privacy invasive file handling.
This review was PARTICULARLY bad, but this is exactly what I've come to expect when I see an email from the Play Store. It's either some useless information about tax changes in a region despite not having any paid apps or in-app payments, terms of use changes, or this nonsense.